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Careers at Petzone

Love pets as much as we do? Join one of Kenya's leading pet retailers and help us give pet parents — and their furry family members — the very best. Explore our current openings below and apply in one click.

5 open roles right now
Internship

Commercial Data & Inventory Analyst Intern

  • Internship
  • Nairobi, Kenya
  • Reports to: Inventory & Supply Chain Lead
  • Monday–Friday

Support the business by analysing sales, inventory, and product performance data to help management make informed, data-driven decisions. Identify trends, reduce stock risks, and improve inventory efficiency.

Key Responsibilities
  • Prepare weekly reports on stock movement, slow-moving items, fast-moving items, stockouts, and products nearing expiry.
  • Analyse monthly sales performance by product, category, supplier, branch, and channel.
  • Identify top-performing, underperforming, and non-moving products.
  • Monitor inventory health, stock ageing, and expiry risks.
  • Assist with demand forecasting and inventory planning.
  • Develop and maintain dashboards using Excel and Power BI.
  • Support management with commercial insights and recommendations.
  • Conduct basic competitor pricing and product range analysis.
  • Present findings and recommendations in a clear and concise manner.
Requirements & Skills
  • Degree or Diploma in Statistics, Data Science, Business Analytics, Finance, Supply Chain, Economics, Commerce, or a related field.
  • Strong Excel skills and numerical ability.
  • Experience with Power BI is an advantage.
  • Strong analytical and problem-solving skills.
  • Excellent attention to detail.
  • Good communication and presentation skills.
  • Ability to work independently and manage multiple tasks.
About the Role

Role Purpose

The Commercial Data & Inventory Analyst Intern will support the business by analyzing sales, inventory, and product performance data to help management make informed decisions. The role focuses on identifying trends, reducing stock risks, improving inventory efficiency, and supporting business growth through data-driven recommendations.

What You'll Gain

  • Hands-on experience in retail, inventory management, and business analytics.
  • Exposure to Power BI, ERP systems, and commercial decision-making.
  • Mentorship from senior leadership.
  • Opportunity for long-term career growth within Petzone.

Success in This Role

Within the first six months, you will be producing accurate weekly and monthly reports, identifying inventory opportunities and risks, and providing insights that help improve sales, stock availability, cash flow, and profitability.

Multiple Positions

Merchandiser (Nairobi & Upcountry)

  • Full-time
  • Nairobi & Upcountry
  • Reports to: Sales & Training Manager
  • Field-based, travel required

Ensure Petzone products are correctly displayed, fully stocked, properly priced, and readily available in assigned outlets across Kenya. Build strong outlet relationships and support sales growth.

Key Responsibilities
  • Visit assigned outlets according to approved route plans.
  • Ensure Petzone products are well displayed, clean, visible, and correctly priced.
  • Maintain attractive shelf displays and promotional materials.
  • Monitor stock levels and report out-of-stock, slow-moving, and fast-moving products.
  • Monitor expiry dates and highlight products requiring urgent action.
  • Take and share display photos and outlet updates daily.
  • Build strong relationships with store managers, buyers, and outlet staff.
  • Support promotional campaigns and new product launches.
  • Monitor competitor products, pricing, promotions, and shelf activity.
  • Identify potential new retail outlets, pet stores, veterinary clinics, and other sales opportunities.
  • Submit accurate and timely reports on outlet visits and market activities.
Requirements & Skills
  • Certificate, Diploma, or Degree in Sales, Marketing, Business, Retail Management, Animal Health, or a related field.
  • Previous merchandising, sales, retail, or FMCG experience is an advantage.
  • Strong communication and relationship-building skills.
  • Self-driven, organised, and able to work independently.
  • Good reporting and basic computer skills.
  • Valid motorcycle licence is an added advantage.
  • Willingness to travel within assigned territories.
About the Role

Career Growth

Successful candidates will have opportunities to progress into: Senior Merchandiser → Territory Sales Representative → Key Accounts Executive → Sales Supervisor → Regional Sales Manager.

Success in This Role

You will be successful if Petzone products are consistently available, highly visible, well presented, and growing in sales across your assigned outlets and territory.

New

Social Media Content Creator

  • Full-time
  • Nairobi, Kenya
  • Reports to: Marketing Team
  • On-site & field-based

Bring the Petzone brand to life across Instagram, TikTok, and Facebook. Create compelling short-form video, capture in-store content, and help build one of Kenya's most loved pet brands online.

Key Responsibilities

Key KPIs Online Revenue Growth • Website Conversion Rate • Average Order Value • Repeat Customer Rate • Customer Satisfaction • Marketplace Growth • Order Fulfilment

Requirements & Skills

3’5 years experience in E-Commerce, Retail Operations, Digital Commerce, or Customer Experience. Experience with Shopify or similar platforms. Strong analytical and reporting skills. Customer-focused with excellent communication skills. Organized, proactive, and commercially driven.

About the Role

Advantageous

  • Photography skills and graphic design experience.
  • Experience managing social media accounts for brands.
  • Knowledge of influencer marketing and social media analytics.
  • Experience in paid social media advertising.
3 Positions

Head of E-Commerce & Customer Experience

  • Full-time
  • Nairobi, Kenya
  • Reports to: Retail & Operations Director
  • Rotational incl. weekends

Petzone is seeking a commercially minded and customer-focused leader to drive online sales growth, improve customer experience, and manage our digital sales channels including our website, Jumia, and Glovo.

Requirements & Skills
  • Certificate, Diploma, or Degree in Veterinary Science, Animal Health, Agriculture, Sales, or Retail Management is an advantage.
  • Previous retail, customer service, veterinary, or animal care experience is preferred.
  • Strong communication and interpersonal skills.
  • Passion for pets and animal welfare.
  • Ability to work weekends and public holidays on a rotational basis.
  • Basic computer literacy.
About the Role

Career Growth

Successful candidates will have opportunities to progress into: Senior Sales Advisor → Branch Supervisor → Store Manager → Sales & Training Coordinator → Retail Operations Roles.

Success in This Role

You will be successful if customers leave the store feeling welcomed, informed, and confident in their purchases while helping Petzone achieve its sales, service, and operational goals.

Leadership Role

Head of Finance & Administration

  • Full-time
  • Nairobi, Kenya
  • Reports To: Directors
  • Multi-branch travel required

Petzone is seeking an experienced finance professional to oversee all financial, accounting, compliance, and administrative functions of our growing retail, distribution, and e-commerce business.

Key Responsibilities

Prepare monthly management accounts, budgets, forecasts, and cash flow reports
Manage accounting, payroll, payables, receivables, and treasury functions
Oversee inventory valuation, stock reconciliations, and financial controls
Monitor profitability by branch, category, and sales channel
Ensure statutory compliance, audits, tax filings, and regulatory requirements
Support business expansion through financial modelling and analysis
Manage banking, supplier, auditor, and stakeholder relationships
Provide commercial insights and recommendations to leadership

Requirements & Skills

- Degree in Finance, Accounting, Commerce, or related field - CPA(K), ACCA, or equivalent professional qualification - Minimum 5 years’ experience in a senior finance role - Experience in retail, FMCG, distribution, or multi-branch operations preferred - Strong ERP, Excel, reporting, and financial analysis skills

About the Role

Key Success Measures - Accurate and timely management accounts - Strong cash flow and working capital management - Inventory accuracy and control - Improved profitability and financial reporting - Successful audits and compliance outcomes This role offers a clear pathway to Finance Director as Petzone expands across Kenya and East Africa.